Sign Up

Why sign in to the Community?

  • Submit a question
  • Check your notifications
or and start working on your taxes
cancel
Showing results for 
Search instead for 
Did you mean: 
tablorentzen1
New Member

forgot password also changed phone numbers

I have lost my old phone. now i have a differnt number and cant verify myself for the account. [phone number removed] is my knew number old [phone number removed] please help me change password and update new cell phone number

 

9 Replies
veronica davis
New Member

forgot password also changed phone numbers

forgot my password also my phone number changed.

 

AkinaLO
Intuit Alumni

forgot password also changed phone numbers

If you can't get to your email address or phone number with no access to your account, please update your info below. We'll process your request during our regular business hours (8 a.m. - 5 p.m. PST, Monday-Friday)

  

If you submit after hours, we'll process the request the next morning. 

Account Recovery Request for your TurboTax Account 

**Say "Thanks" by clicking the thumb icon in a post
**Mark the post that answers your question by clicking on "Mark as Best Answer"
Ctruitt73
New Member

forgot password also changed phone numbers

Change my phone number and forgot my password 

marcieannthomad
New Member

forgot password also changed phone numbers

I need to reset my password 

Valerie 611
Returning Member

forgot password also changed phone numbers

I forgot the password and need to update phone the cell 

patanjim
Returning Member

forgot password also changed phone numbers

I HAVE SIGN IN AFYER I SUPPLED THE LICENCE CODE THEN ENTRED ALL  PERSONAL INFO  IT TEN ASK ME SIGN AGAIN   AND THE GO

HeatherPLO
Intuit Alumni

forgot password also changed phone numbers

Please see the link here for troubleshooting account verification.

**Say "Thanks" by clicking the thumb icon in a post
**Mark the post that answers your question by clicking on "Mark as Best Answer"
LexPet20
New Member

forgot password also changed phone numbers

forgot my account name and password. As a result, I am unable to download the digital Mac version of turbo tax deluxe 2020

PaulaM
Expert Alumni

forgot password also changed phone numbers

Try the account recovery steps listed hereIf that does not work, you may want to use the Contact Us link below and reach out to TurboTax directly for assistance

 

TurboTax Customer Service

**Say "Thanks" by clicking the thumb icon in a post
**Mark the post that answers your question by clicking on "Mark as Best Answer"
Dynamic AdsDynamic Ads
Privacy Settings
v