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LeonardS
Expert Alumni

Tax Year Prior to 2020: Forgot my tax return card PIN number for use at atms and can’t seem to find a way to change that

 

The IRS has eliminated the use of a PIN to e-file your 2019 tax return.  To verify your identity for e-filing you will use last year's adjusted gross income (AGI) as your PIN. 

 

However, if you need an IP PIN, (TurboTax does not have a copy of your PIN) to file your taxes and you lost your CP01A letter (or never received it), you can:

 

  • Retrieve your IP PIN online at the IRS's Get an IP PIN site; or
  • Call the IRS at 1-800-908-4490 to have your IP PIN mailed to you (this can take up to 21 days)

You can get a copy of your 2018 tax return, from TurboTax it will have your AGI.

Follow these steps to get a copy of your prior-year tax return.

 

 

Sign in to TurboTax making sure you're using the same TurboTax account (with the same username) as in prior years. 

  1. Select Documents from the navigation when it appears.
  2. Use the drop-down menu at the top of the screen to choose the tax year you want and then select Download PDF. 

This link  How do I access a prior year return? has additional information that you may find useful.

 

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Tax Year Prior to 2020: Forgot my tax return card PIN number for use at atms and can’t seem to find a way to change that

I need help figuring out my pin to my turbo card

JlBw1
Returning Member

Tax Year Prior to 2020: Forgot my tax return card PIN number for use at atms and can’t seem to find a way to change that

Forgot my pin

Tax Year Prior to 2020: Forgot my tax return card PIN number for use at atms and can’t seem to find a way to change that

@JlBw1

For help with your pre-paid Visa card:

Call  (888) 285-4169

 

There is a “Help” link in the top corner of the web site for the card:

 

https://www.turboprepaidcard.intuit.com/

**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**
Junebug80
Returning Member

Tax Year Prior to 2020: Forgot my tax return card PIN number for use at atms and can’t seem to find a way to change that

Yes I forgot my pin

VictoriaD75
Expert Alumni

Tax Year Prior to 2020: Forgot my tax return card PIN number for use at atms and can’t seem to find a way to change that

For help with your pre-paid Visa card:

 

Call  (888) 285-4169

 

There is a “Help” link in the top corner of the web site for the card:

 

Turbo Card

**Say "Thanks" by clicking the thumb icon in a post
**Mark the post that answers your question by clicking on "Mark as Best Answer"
callie869
New Member

Tax Year Prior to 2020: Forgot my tax return card PIN number for use at atms and can’t seem to find a way to change that

I can't remember myself pin number can you help me

Tax Year Prior to 2020: Forgot my tax return card PIN number for use at atms and can’t seem to find a way to change that

How to reset my pin number

Tax Year Prior to 2020: Forgot my tax return card PIN number for use at atms and can’t seem to find a way to change that

change pin

Tax Year Prior to 2020: Forgot my tax return card PIN number for use at atms and can’t seem to find a way to change that

I forgot my pin number 

olgarmom
New Member

Tax Year Prior to 2020: Forgot my tax return card PIN number for use at atms and can’t seem to find a way to change that

Im trying to change my pin for my card please help me i

Tax Year Prior to 2020: Forgot my tax return card PIN number for use at atms and can’t seem to find a way to change that

Forgot pin to my turbo tax card

Tax Year Prior to 2020: Forgot my tax return card PIN number for use at atms and can’t seem to find a way to change that

I need to reset my pin but i have no access to the number or email on my account

mcknightsh
Returning Member

Tax Year Prior to 2020: Forgot my tax return card PIN number for use at atms and can’t seem to find a way to change that

This is Shawn  McKnightand I need a new pin to use atm my new number is [phone number removed] could u send it to this number epleas

Tax Year Prior to 2020: Forgot my tax return card PIN number for use at atms and can’t seem to find a way to change that


@ mcknightsh wrote:

I need a new pin to use atm my new number is [phone number removed] could u send it to this number epleas

 


Be aware this is a public Internet forum.  You should not post any personal information in this user community forum.   It looks like the forum privacy filter removed your phone number for your protection.   No telling who might have otherwise phoned you and could try to scam you.    If you want to remove your name from your comment above, you can click the tiny blue 3-dot icon to the right of your comment and in the dropdown menu choose EDIT.

 

This is mainly a user community forum, not official support for the Turbo Card, which is separate from TurboTax.   No one here can send you a PIN.

 

Are you referring to the Turbo Visa Debit Card?   I found this FAQ at the Turbo Card's website, which says the PIN can be reset in the Turbo Card App.   Do you have the Turbo Card APP?   See this FAQ:

https://turbodebitcard.intuit.com/help-faq-s#ATMusagePIN

 

If you want the Turbo Card App, it can be downloaded on the Turbo Card main page:

https://turbodebitcard.intuit.com/

 

There may be other ways to change it, such as logging into your online Turbo Card account, but I'm not sure.  I don't have one.   If you do have an account there and can log in to Turbo Card, you can see if it lets you change the PIN in your account.

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