Files disappeared

[2golftoday]

After installing Turbo Tax 2025 desktop version, all of my files from 2023 and 2024 disappeared. I tried to transfer information from my 2024 return and the file is gone. I filed electronically from this computer last year so I know the file was here previously. 

[SteamTrain]

@2golftoday 

If you have Windows OneDrive, check there.

As I recall the default for that is to move them off your computer if not accessed for 30days.

(I set mine to always keep a copy on my computer in addition to the OneDrive backup).

My installation of  desktop 2025 Premier last week didn't touch anything for 2023 or 2024 files already there.....even those files I haven't used in several months

[2golftoday]

I’m using a MacBook.  ‘I’ve looked at my entire hard drive. It looks like the files are gone. 

[SteamTrain]

That's unfortuate....also why many of us keep stressing to folks to backup all their files on an off-computer USB-Flashdrive.

Still, your situation seems to be quite rare....even for MAC folks.  I seem to recall only a very few instances of MAC folks having old files disappear.  IF it was endemic, this forum would be screaming with hundreds posts complaining.

I saw one post where they found them in their recycle bin...which didn't show up in their normal search.