filed last year & proof I paid said completed You never filed it. I paid over 500 to IRS. U have done to others I will be a voice for people to do not file with you!

[pthomas3842]

Customer service is your best customer. I will let people know don’t fine with you

[DoninGA]

Paying the TurboTax account fees does not file a tax return.

You complete your tax return by finishing all 3 Steps in the File section. In Step 3, to e-file your tax return, you must click on the large button labeled "Transmit my returns now".

After completing the File section and e-filing your tax return you will receive two emails from TurboTax. The first email when your tax return was transmitted and the second email when the tax return has either been accepted or rejected.

[VolvoGirl]

Or maybe you didn’t finish filing it or it rejected.  

Check back though your emails. When you efile you get back 2 emails. The first email only confirms the transmission. The second email says if the IRS (or state) Accepted or Rejected your efile. If you efiled there should be an Electronic Postmark page. Probably near the end. That is your proof and signature

When you log into your account you should also see the status and if it was Accepted or Rejected, Started, Printed, Ready to Mail, etc. What does it say?