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[MrBadStink]

Thank you for the tip.  I will try this early next week and will let you know.

[Fenix1903]

This is extremely annoying, but it worked for me eventually:

1. made Windows update to date and restarted laptop

2. uninstalled and reinstalled Turbo tax, did the manual update for Federal, New York and New Jersey, and restarted laptop

3. still did not work, turned off laptop

4. turned on laptop the next day, and it magically worked

It took me 4 hours in total to get it work. Turbo tax needs to do a much better to fix bug like this.