Error when uploading TurboTax desktop file to online

[Shipdriver]

Update:

As an experiment I tried H&R Block online. It easily uploaded my 2020 tax return pdf. I've been with TT for several years now. I had no desire to switch but your online version could not update your own companies file. IF there is some setting or some other tech reason causing this there is no tech support nor could the experienced rep get it uploaded. 

So I just tried uploading my 2020 pdf return to the online site. It worked. Why on a 45 minute chat didn't the lady tell me to try the pdf. Well now I have my last years taxes in both companies. Not sure if I'll stay with TT after this. The new phone rep at HR did a great job.

[Shipdriver]

Final Update

TT did upload my pdf return its in documents. It did import the info into my return. But...it does not appear in my online tax return. I actually got lucky and got a very sharp (techie) phone rep. He couldn't get it to accept my TT generated pdf. It said it is not a 1040. But...I printed that return from TT Desktop. If there is a different form to print nobody can tell me.

I had an appointment with a Tax Expert at 2pm (made it last night). Nobody called. The rep said it never got assigned.

You guys area train wreck. Good bye.

So I'm