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3127992
I purchased the TurboTax Deluxe for 2023 with Free State download. I am receiving Error 190 when trying to work with the program and do a state return.
I follow the directions and select my State - California. The program says my state is downloaded/up to date. However, I am unable to move forward with starting a return.
I followed directions about starting a new return, but still have the same issue.
Debra
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This should help: Error 190 when opening file in TurboTax Desktop
The response that you posted was found and tried. It set up a file with only a state return.
I then tried to open a file I had previously started and it did the same thing.
Were you able to solve your issue? If so, please let us know how you did.
If not, please call TurboTax Customer service. Here is a link: Turbo Tax Customer Service
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