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No. Email is not one of the ways to contact customer support.
Phone support is not provided with the Free Edition. If you are using a paid version of the software or if you purchased PLUS you can get phone support when customer support is there. Otherwise, post your question here and someone will try to help.
To call TurboTax customer support
https://ttlc.intuit.com/questions/1899263-what-is-the-turbotax-phone-number
They are available from 5 a.m. to 5 p.m. Pacific time Monday - Friday.
OR
https://twitter.com/TeamTurboTax
or
https://www.facebook.com/turbotax
Hi, I have been charged twice for your services.
I would like to have a credit back of my $119.99
I can be reached by email or phone
[phone number removed]
Thank you
Melody
@melodystar1 Contact customer support as in the answer above. This is a user-to-user help forum and not Turbotax customer support.
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