E-file rejected but no notice

[3500ca07bab1]

I posted an issue and received a partial answer.  But I DID submit a Turbo tax E-file for 2022 and also last year for 2021.  I KNOW that they were submitted because they were both rejected by IRS.  My question is why did I not get a notice in either case ?   How can I see if Turbo Tax has a record of emailing me and I did not get it (I chcked in Spam, junk, Trash also).

[DoninGA]

You would have received an email from TurboTax for the rejected tax return if you have the correct email address in your TurboTax account.

See this TurboTax support FAQ for checking and updating your TurboTax account - https://ttlc.intuit.com/turbotax-support/en-us/help-article/account-status/update-turbotax-account-i...

You will need to contact TurboTax support for assistance in determining when the email was sent.

See this TurboTax support FAQ for contacting support - https://ttlc.intuit.com/turbotax-support/en-us/help-article/account-management/turbotax-phone-number...

Support can also be reached by messaging them on these pages https://www.facebook.com/turbotax/ and https://twitter.com/TeamTurboTax

[Carl]

REASONS YOU MAY NOT GET THE CONFIRMATION E-MAILS

• You did not click the TRANSMIT MY RETURNS NOW button and/or did not finish working through the program after you did click it.
• The e-mail address you provided is wrong
• The email was moved to your junk, trash or spam folder by your email program, or depending on how things are set up on your end, the email was deleted entirely.
• Yourr e-mail provider marked the e-mail as spam and moved it to your *ONLINE* junk, trash or spam folder, or just deleted the email entirely with no notification to you. That’s your provider’s fault. Not yours or TurboTax’s fault.
• You deleted the email without reading it, mistaking it for spam from TurboTax.

[3500ca07bab1]

Thanks for the response.  Yes, I think the problem is resolved.

The rejections from TurboTax went into SPAM in an old email address and were not seen.

I have now mailed in return by US mail.