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E-file my Ohio state return

I tried to e-file my Ohio state return but I can't get past a screen asking for the confirmation code to verify I purchase/downloaded the state software. I never received a confirmation code, only an activation code, and that doesn't work. I need a confirmation code please!

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E-file my Ohio state return

We are unable to view your account in this public forum to get the code. Please click here to contact us by phone to get the code.

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