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Your balance due would be $0 if you are getting a refund. Did you apply your refund to next year? Look at your Louisiana tax return (Form IT-540). Do you see the $369 on Line 37? If so, you will get a refund (or direct deposit) for that amount after the state processes your return.
If the amount is on Line 36 instead, you elected to apply your refund to 2025.
What tax form showed an adjusted overpayment?
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