hello,
recently I requested to delete my intuit account data. there is no indication of voiding my turbotax license. but after doing it, I found out that my turbotax purchased via amazon, can't be activated anymore.
The error is "this license has been activated by a different account"?
is this expected? is this documented?
You'll need to sign in or create an account to connect with an expert.
Please call TurboTax Customer service. Here is a link: Turbo Tax Customer Service
Maybe, because safeguards are built in to stop people from buying one Turbotax and using it on multiple computers.
If you're worried about personal information, set up an email with a strange name you would recognize and email everything there.
Deleting it off of your system is bad juju.
Still have questions?
Questions are answered within a few hours on average.
Post a Question*Must create login to post
Ask questions and learn more about your taxes and finances.
pshvarts
New Member
doug-newkirk
New Member
falli41049
New Member
Hop7
New Member
Latin Lady
New Member