turbotax icon
cancel
Showing results for 
Search instead for 
Did you mean: 
turbotax icon
cancel
Showing results for 
Search instead for 
Did you mean: 
turbotax icon
cancel
Showing results for 
Search instead for 
Did you mean: 
turbotax icon
cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements
Close icon
Do you have a TurboTax Online account?

We'll help you get started or pick up where you left off.

Does anyone else have "undefined" when trying to complete efile?

What does "undefined" message mean?
Connect with an expert
x
Do you have an Intuit account?

Do you have an Intuit account?

You'll need to sign in or create an account to connect with an expert.

2 Replies
JeanneLO
Intuit Alumni

Does anyone else have "undefined" when trying to complete efile?

You may need to log out and restart your computer, then log back in, or try another browser. You may also need to clear your cache and cookies.

 

To clear your cache use this TurboTax FAQ

To delete your cookies use this TurboTax FAQ

**Say "Thanks" by clicking the thumb icon in a post
**Mark the post that answers your question by clicking on "Mark as Best Answer"
brocha89
Returning Member

Does anyone else have "undefined" when trying to complete efile?

none of these worked 

message box icon

Get more help

Ask questions and learn more about your taxes and finances.

Post your Question
Manage cookies