If this is a New York State Drivers License, you do not enter IDUSA as part of your Document Number. You enter the first three numbers or characters after IDUSA. Not the whole Document Number. If this is other than a New York license, please respond back and let us know what state this is for.
Click here for additional information on New York Document Number on your New York Drivers License. It contains pictures of your New York ID and shows which number needs to be entered.
TurboTax uses driver's license and non-driver ID information as verification to protect taxpayers from fraud and identity theft.
If TurboTax still won't accept your driver's license Document ID number, you can try clearing your cache and cookies. Then go back in and try entering it again. Click here for How to clear your cache. Click here for How do I delete cookies?
For many state returns that ask for a Document ID Number, you can actually leave the document ID (8-10 alphanumeric characters) blank and continue to e-file. Some States may require this number and you will have to print and mail your return instead. Click here for How do I file my return by mail?
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