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We are unable to process refund requests on this public forum. For further assistance with this matter, please reach out to us directly using the Help Article here. This ensures you will get to the correct department as quickly as possible.
Also, the fees are to prepare your return for filing either by mail-in or by e-filing. We do not charge an e-filing fee.
[edited 3/20/22 9:06 AM CDT]
Why does IRS and/or Turbotax require drivers license issue and expiration dates for deceased taxpayers when filing electronically?
@Ronald Young Actually, this is usually an extra step added for security purposes, most often at the request of the states.
You "may" be able to skip this step by just ignoring that page and clicking on "Continue" at the bottom of the screen. I have been able to do this for personal returns as well as my family's returns for some time.
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