Code 20 amount tp sp should be blank no credit being claimed for pass through entity elective tax pyt code will not accept 0 in box what goes in there box 19 grayed out

[bhoveypraises01]

code 20 amount tp has 0 in box line 20 has 0 in box will not accept or allow change

[HeatherPLO]

Please try the following steps which may help clear the loop you are experiencing:

• Log completely out of Turbo Tax.
• Then, clear your cache and cookies within your browser and completely close out of it.  I have included the Help Articles below if you need assistance with clearing cache or cookies.
• Re-open the browser and log back into Turbo Tax and see if this fixes the situation.
  • You can also try a different browser as well, or "incognito mode".

If none of the above steps resolve the issue, please reach back out here in the thread and someone will follow up with the next steps. 

Clear Cache

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[bhoveypraises01]

This is not a K1. I cleared cookies cache as instructed signed out of turbo tax signed back in still does not work

[bhoveypraises01]

this is what it says" Other Additions statement": Code-20-Amount ( TP) and Code 20-Amount (SP) should be blank because no credit is being claimed for Pass Through Entity Elective Tax Payment Credit on Schedule CR,Section C, Part 6" Code amount TP box has a 0 in it. Line 20 "Pass Through Entity Tax Add Bock has a 0 in it that is not grayed out. I have tried to renter 0, 00 and it tells me to enter a valid number. this will not correct itself allowing me to be able to efile my va state taxes

[DaveF1006]

As a suggestion, try entering a 1.  This should have no impact and may allow you to efile your return. It also should not raise any red flags within the IRS.

 Let us know if this works.

@bhoveypraises01 

[sdant1]

Clearing cache and cookies didn't work for me either. Neither does putting a 1 in the space.  Still can't file state. Suggestions?  Thanks,

[CarissaM]

It would be best to follow the instructions here to give us a call, so we can better assist you. @sdant1 

[JackManna4]

did you find a solution to this problem? I am having the same one and wondering if it was something you could do yourself or if you had to call and have them help you. Thanks!

[Jazleigh07]

Can someone help me with this because I am stuck and about to just not file my taxes AT ALL. You guys try advertising that it is easy but only if we pay **bleep**ing hundreds of dollars to you just to get stuck on a **bleep**ing loop. **bleep**ING HELP ME

[MoniqueLO_]

Please feel free to contact Customer Support so you can speak with someone who can assist you.

@JackManna4 

@Jazleigh07 

[JackManna4]

For anyone that needs help: youre going to want to go back to the state taxes section, and there should be a "Pass through entity tax" section you can edit once you hit edit state taxes. Once you go there and there are a bunch of sections you probably just zeroed out, you have to go back and take all of those 0's out of the text boxes. Once they are ALL out, then it will let you continue and finish filing. Good luck!

[JayJup]

I solved this by going to the supporting document by using the plus, +. symbol on the message.  

At the supporting document I used the X in the screen to remove the item.

Very frustrating.  

[CarissaM]

Thank you for providing the way you were able to resolve this, as this may help others in the community. 

[JM1021]

Turbo tax will not let me file my taxes due to an “error” with the Code 20 amount. It tells me there should be “0” and when I go to fix it, it is a 0 but still won’t let me file. 

[JayJup]

I solved this by going to the supporting document by using the plus, +. symbol on the message.  

At the supporting document I used the X in the screen to remove the item.