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The IRS refund tracking web site says;
We cannot provide any information about your refund. Be sure to:
verify your filing date;
check with your tax preparer or tax software provider; or
verify you received your electronically filed acknowledgement e-mail
What am I gonna do ? Can you please help ?
If you e-filed, make sure the return was e-filed successfully and accepted:
If you have already tried the above on the IRS WMR website, you can check the status of your refund by calling the IRS directly.
Please see the below Turbo Tax FAQ for additional information: Why is there no record of my return at Where’s My Refund (WMR)
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