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Check with your tax preparer or tax software provider

The IRS refund tracking web site says
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2 Replies

Check with your tax preparer or tax software provider

The IRS refund tracking web site says; 

We cannot provide any information about your refund. Be sure to:
verify your filing date; 

check with your tax preparer or tax software provider; or
verify you received your electronically filed acknowledgement e-mail

 

What am I gonna do ?  Can you please help ? 

 

 

TiffanyL
Intuit Alumni

Check with your tax preparer or tax software provider

If you e-filed, make sure the return was e-filed successfully and accepted:

  • Re-check your e-file status
  • Make sure to enter the federal refund amount without the state refund, less any TurboTax fees if you chose to pay any fees out of the refund.
  • If you are married filing jointly try using the Social Security Number for the name that appears first on the return. 

If you have already tried the above on the IRS WMR website, you can check the status of your refund by calling the IRS directly.

 

Please see the below Turbo Tax FAQ for additional information: Why is there no record of my return at Where’s My Refund (WMR)

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