Turbotax is not letting me E file my New York State taxes but New York state does not allow you to mail it in! My federal return was E files and accepted.

[Maudlynne]

Unfortunately that was a dead link for me, but thanks for sharing.

[DawnC]

What are you wanting to change @arisac?   This is a long thread filled with suggestions...   If you want to start a new thread, use this link.  

If you cannot file on time, you can file for an extension through NYS.   @Maudlynne

You're required to electronically file your return if you meet all three of the following conditions:

• you use software to prepare your own personal income tax return; and
• your software supports the electronic filing of your return; and
• you have broadband Internet access.

E-file Mandate:

• The cost of tax preparation software always includes the e-filing service; New York State law prohibits additional charges.
• You are not required to electronically file if you:
  
  • download forms from our website,
  • pick up forms at your local library, or
  • order forms from us by phone.

The link up top will start a new thread.   Contact TurboTax

[JACK1AND2]

I HAVE BEEN DENIED E-FILING OF MY NEW YOUR STATE INCOME TAX RETURN BECAUSE OF AN UNRESOLVED SOLAR AND WIND CREDIT SITUATION.  I HAVE NEVER FILED FOR A S & W CREDIT.  HOW CAN

THIS PROBLEM BE RESOLVED

[MonikaK1]

If you are receiving an error message that is preventing filing your New York return, you may have a form 5695, Residential Energy Credit, or New York form  IT-255 in your program from a previous year. If you know that it does not apply to you for 2022, you can delete the forms as follows:

To remove the solar and wind energy carryover from your NY return, please follow the steps below:

1. Open your return.
2. Click on State on the left-hand side.
3. Continue through the return.
4. On the page, Take a look at New York credits and taxes, scroll down to Unused Solar Energy Credit Carryover from Prior Years.
5. Delete any zeros that have been populated on the screen.
6. Click on Tax Tools on the left-hand side.
7. Click on Tools.
8. Click on Delete a Form. Review the lists of forms to find the one(s) to delete.
9. Delete Form IT-255 and the IT-255 credit worksheet .

If you are working in the download TurboTax program, use the Forms Mode on your menu bar to bring up the form you want to delete, then choose the Delete Form option at the bottom of the form.

[readytoscream]

Asinine...5 hours trying to fix this in online deluxe.  TT, you had 2 years to fix this, but didn't.

[Disillusioned and Disgruntled]

Its 2026 and this problem has not gone away.

This year,  Alice P (Turbotax guru extraordinaire)  and I have nailed down my particular issue, I live in NJ and work in NY, my wife works in NJ and had a 414H description on her NJ w-2 BOX 14 entry, that description raises a conflict with NY for e-filing purposes, even though the income was not earned in NY. The solution rename it to something else like "IRC Pickup Plan" which is what the 414H is, but it won't trigger the 414H issue Turbotax has with NY e-filing.

Hope this Helps!

D&D

[crbenker]

I tried that and it did NOT work, STILL can not file my return electronically.

Turbo Tax even said they KNOW there's a problem but offering NO solution to it. They tell you to PRINT OUT and MAIL in your return,

Turbo Tax really SUCKS this year, First they want you to upgrade your computer to a Windows 11 model - so there's added expense right there. Which I did. And now it won't let you file electronically - which NY State says you HAVE to do!

[davidcforbes]

I am having the same issue: I eFiled the original 2025 NY State Corporate Tax forms, but I have to amend to change one field (Final Year), and TurboTax is stuck in a continuous review loop and will never even try to eFile the NY state tax forms.