There are a couple of possibilities here. 1) A parent or other family member has claimed you as a dependent; or 2) you are a victim of identity theft and the thief already filed his/her claim under your SSN. It might take an in-person visit to your lRS office to get it straightened out
I would ask friends and family if they claimed you as a dependent and go from there. Good luck. The IRS will eventually get your refund to you if you were an ID theft victim.