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@ ptsjhen asked: "Can you tell me how to open my downloaded .tax file?"
Do you have the software installed for the relevant tax year? i.e., if it's a 2020 return, you need the 2020 software to open a *.tax2020 data file.
You can also download the PDF file which you can view/print without a TurboTax program, by viewing it either with your browser or a PDF reader such as Adobe.
@ ptsjhen
By the way, you didn't say why you needed the *.tax file. If you need to amend a return that was prepared online, there is free amend software that TurboTax provides to open the file and prepare an amended return.
If you need to amend an online return, here is a FAQ:
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