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New Member

Can you please call me regarding 2019 tax. My name is Charles McIntosh and can reach me at xxx xxx-xxxx

Can you please call me at xxx xxx-xxxx.  I am about to finish filing 2019 Turbo tax.  I believe that I have already paid for this.  My name is Charles McIntosh
2 Replies
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Level 15

Can you please call me regarding 2019 tax. My name is Charles McIntosh and can reach me at xxx xxx-xxxx

No one can call you.  What did you pay for? Did you buy the Desktop program?  You seem to be in the Online version.  You can't apply the Desktop purchase to online.

 

Or maybe you added a service or state?  

How to see your fees

https://ttlc.intuit.com/community/charges-and-fees/help/how-do-i-review-my-fees-in-turbotax-online/0...

 

For help with fees

https://ttlc.intuit.com/community/charges-and-fees/help/what-can-i-do-to-reduce-my-fees/00/26051

 

Contact Customer Service
5am-5pm Pacific Time Monday -Friday
https://support.turbotax.intuit.com/contact/

What is the Turbo Tax phone number
https://ttlc.intuit.com/community/using-turbotax/help/what-is-the-turbotax-phone-number/00/25632

 

 

Highlighted
Level 15

Can you please call me regarding 2019 tax. My name is Charles McIntosh and can reach me at xxx xxx-xxxx

Nobody in this public user forum will call you.

 

What is your problem?

**Disclaimer: This post is for discussion purposes only and is NOT tax advice. The author takes no responsibility for the accuracy of any information in this post.**