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See this TurboTax support FAQ for using Live Full Service - https://ttlc.intuit.com/turbotax-support/en-us/help-article/intuit-product-orders/turbotax-live-full...
TurboTax has a product called TurboTax Live, where you can have a tax expert assist you.
You have to choose TurboTax Live when you begin your tax return, or you can select it as you are preparing your return. To select TurboTax Live:
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