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4 Replies

Can someone call me ? I want to talk with an assistant

Sorry—no one can call you from the user forum.  This is the public user forum.  You can post a question here and someone will try to help.

 

Phone support is not provided with the Free Edition.  If you are using a paid version of the software or if you purchased PLUS you can get phone support when customer support is there.  Otherwise, post your question here and someone will try to help.

 

To call TurboTax customer support

https://ttlc.intuit.com/questions/1899263-what-is-the-turbotax-phone-number

They are available from 5 a.m. to 9 p.m. Pacific time

 

https://ttlc.intuit.com/questions/1899263-what-is-the-turbotax-phone-number

 

https://twitter.com/TeamTurboTax

or

https://www.facebook.com/turbotax

**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**
Chulo1234
New Member

Can someone call me ? I want to talk with an assistant

I got letter from IRS asking for some papers not sure what they need and why

Can someone call me ? I want to talk with an assistant

@Chulo1234 We cannot see your letter.  TurboTax does not get any information from the IRS after you file your tax return.  So we know nothing about what they want.  What does the letter say?  Does it have a letter number or CP number in the corner?

**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**
JotikaT2
Employee Tax Expert

Can someone call me ? I want to talk with an assistant

Unfortunately, as this is a public forum, we cannot call you as this is a public forum.

 

If you purchased MAX benefits when you filed your tax return, you may be able to get assistance.

 

See the following link for more details on what MAX includes.

 

MAX Benefits

 

How to access MAX benefits

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