Can I install TurboTax CD on both PC and Mac for only one license fee?

[ewrayjr]

I am converting to Mac from a PC.  Want to be able to run parallel on both Mac and PC for the first year to be certain everything OK since have been filing via PC version for past decade.  Will only use software to prepare one person's tax return.  Hope I don't have to pay for software twice.

[bluedeb]

Yes, you can install the software on your PC & Mac, the CD has both the Windows & Mac versions included.  You can install the software on any computer you own.  You will not have to pay for the software twice.  

[bluedeb]

To add:  You can prepare returns for family & friends as long as you don't charge them.  The Desktop allows unlimited returns to be prepared, there is 5 Free Federal e-files, after that the returns would have to be mailed in.

[hanghia]

 i bought a turbotax cd and download,installed in a macbook, after that try download into a window laptop, turbo tax message that: the code already in my account, it not let me to download again

can you pls email me how to make it work  to [email address removed]

[arenganathan1951]

can you send the instructions for installing it in both pc and mc for one license key. i am getting this error "This license code has already been associated with an account. Please check that account and look for it in Downloads."

[CarissaM]

If you are receiving that error, please contact customer support by clicking here. They can assist in allowing the download. 

[Anita17]

I was able to get both versions for MAC and Windows for prior years.  However, when I called Turbo Tax Support this year, I was informed that  I am not able to get both.  Can someone please verify?

[SForrestLO]

@Anita17

You can obtain both. However, you must pay for both. Once you complete your purchase, you can download and install your software.

If you paid for the CD/Download, it will be saved in your account. You can access your download from any computer. Use this link to log in and access Download’s & Unlocks. Access your download

[Anita17]

Does it mean that I have to pay twice even if I have purchased the CD which has both the Windows and Mac versions and can be installed to up to 5 computers?  I was able to install the CD to both my PC and Mac in the last 2 years using the same license code.  Has the license agreement changed for 2020?

[AshleyLO]

@Anita17 You should be able to download the product on both the Windows and the MAC since you have 5 downloads available. Please reach out to our live customer service representatives for further assistance with this matter. Contact TurboTax 

[RajeevK]

I am having the same problem -- bought CD, installed on Windows 10, now trying to install on a Mac and it says that this license has already been associated with a download.

[AkinaLO]

Please contact TurboTax support for assistance with your license code.

What is the TurboTax phone number?

[Vc_taxes]

I tried calling customer service twice and every time I spent hours talking and was told I can't both windows n mac license files.  I'm returning the software and switching to a different service. TurboTax is getting frustrating! 

[Vc_taxes]

It was waste of time calling customer support! 

[edwardgmc]

I call the Support, but I asked me to wait for an hour. This kind of service is not acceptable