turbotax icon
cancel
Showing results for 
Search instead for 
Did you mean: 
turbotax icon
cancel
Showing results for 
Search instead for 
Did you mean: 
turbotax icon
cancel
Showing results for 
Search instead for 
Did you mean: 
turbotax icon
cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements
Event: Ask the Experts about your refund > RSVP NOW!
Close icon
Do you have a TurboTax Online account?

We'll help you get started or pick up where you left off.

arng22
New Member

Can I delete my TurboTax account?

 
Connect with an expert
x
Do you have an Intuit account?

Do you have an Intuit account?

You'll need to sign in or create an account to connect with an expert.

39 Replies
Kat
Level 15
Level 15

Can I delete my TurboTax account?

Once a TurboTax account is created, it cannot be deleted.  You can simply abandon it.

If you'd like to clear any data that you may have entered into the program, you can use the "Clear and Start Over" feature.  See instructions below.

https://ttlc.intuit.com/replies/4248526

*** I am NOT a tax expert. I am a seasoned TurboTax user, and volunteer to provide assistance to TT users. Nothing I post is to be considered TAX ADVICE; I bear no legal liability for responses.***
Anonymous
Not applicable

Can I delete my TurboTax account?

I like to delete my turbo account

JeanneLO
Intuit Alumni

Can I delete my TurboTax account?

You won't be able to delete your TurboTax account but you may request to have it deactivated, if you would like for it to be deactivated please contact us.

**Say "Thanks" by clicking the thumb icon in a post
**Mark the post that answers your question by clicking on "Mark as Best Answer"
JeanneLO
Intuit Alumni

Can I delete my TurboTax account?

If you want to have your data deleted from TurboTax/Intuit go to: accounts.intuit.com, scroll down to Data & Privacy, to "Delete your intuit data" and press continue for steps of this process. 

To stop emails from TurboTax you will need to change your account preferences:

  • Sign into your email account and view the message you receive from TurboTax.
  • Scroll to the bottom of the email, and click on the link "Manage Preferences". 
  • From there you will be taken to a screen that says "Manage My Email Communications".
  • Click on "Manage Preferences."
  • You will see a list of the types of emails TurboTax sends.  Click the circled X on the screen to unsubscribe from the types of email messages you do not want to receive.
  • Click on Save Preferences.

 

**Say "Thanks" by clicking the thumb icon in a post
**Mark the post that answers your question by clicking on "Mark as Best Answer"

Can I delete my TurboTax account?

My old email was hacked so I can’t access it so I made a new one but it won’t let me file with the new account because it says my social has already been used . What can I do ?

AmyC
Expert Alumni

Can I delete my TurboTax account?

Do you mean you e-filed your return and rejected because your social has been used? If so, you need to contact the IRS and mail in your return. Here is an IRS link for full information.

 

If you are having trouble with your Turbo Tax account, use this link: Account Recovery Request for your Turbo Tax Account.

**Say "Thanks" by clicking the thumb icon in a post
**Mark the post that answers your question by clicking on "Mark as Best Answer"
Anonymous
Not applicable

Can I delete my TurboTax account?

How is this legal? What a scam!

JakailaLO
Intuit Alumni

Can I delete my TurboTax account?

Please view the answer above posted by JeanneLO

**Say "Thanks" by clicking the thumb icon in a post
**Mark the post that answers your question by clicking on "Mark as Best Answer"
Hilldevin46
Returning Member

Can I delete my TurboTax account?

I don’t wanna do my w2 yet

JamesG1
Expert Alumni

Can I delete my TurboTax account?

You can remove all entries and start over or remove all entries and abandon your TurboTax account.

 

Click Tax Tools, then Clear and start over at the bottom left of the screen.

 

You can also click on Intuit Account in the lower left hand corner of the screen.  Click on the options down the left side to remove personal information.

**Say "Thanks" by clicking the thumb icon in a post
**Mark the post that answers your question by clicking on "Mark as Best Answer"
Erstar
New Member

Can I delete my TurboTax account?

I want my old turbo account deleted

Can I delete my TurboTax account?


@Erstar wrote:

I want my old turbo account deleted


TurboTax online accounts cannot be deleted.

Grsndmother
Returning Member

Can I delete my TurboTax account?

Can I delete my whole account

victoriastallard
Returning Member

Can I delete my TurboTax account?

I need to delete my Turbo tax account completely so I am able to use H& R block using my SSN so the IRS will accept my federal return please

message box icon

Get more help

Ask questions and learn more about your taxes and finances.

Post your Question
Manage cookies