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Is it frozen on the screen? Do you get an error message? Can you enter any data in Box D at all? Please provide more details so we can assist you further. You can post here in the thread and someone will reach out with the next steps.
I am entering it exactly how it reads on my W2 form and it keeps telling me make sure that you're entering the information correctly I have mission correctly I have done at least 5 to 10 times and it will not let me continue
ignore box D it is not used for anything regarding your filed return - so delete any entry
I tried to leave it blank and it will not let me proceed.
@Ruesage2022 wrote:
I tried to leave it blank and it will not let me proceed.
Delete the W-2 and re-enter manually. Leave Box D blank (empty)
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