Apparent glitch in program

[Barrykeystone]

I am using the TurboTax 2025 Home and Business program, the download version for Windows. While inputting information for the 1099R, the program read my typed input for line 14a as a number greater than the amount of the gross distribution amount. It seems it is not reading the period in the numerical value of the input box for the 14 a line amount. Please address this ASAP the program will not allow me to continue until the amount is corrected, which it is. The program went into a loop returning me to "correct 1 item". When I entered the amount as 0.00 the program continued. Thanks

[Vanessa A]

Remove the . and the amount after it.  Round up or down to the nearest dollar. 

[Barrykeystone]

Hi Vanessa, I tried removing the dot and rounding up. Neither worked but 0.00 did allow me to continue.

[VolvoGirl]

If box 14 for state withholding is empty then leave all boxes 14-16 Blank.

If box 14 has an amount and box 16 is blank put in the amount from box 2a in box 16.  If box 2a is blank, and you haven't made after-tax contributions to the account, you can use the amount in box 1.

[Barrykeystone]

Hey VolvoGirl, the amount of state tax withheld is correct, taken from the proper box on the 1099R. The issue seems to be a technical problem with the program.