anyone having issues with confirm payment, not allowing to move on to file

[martlidtor]

screen freezing at confirm payment tab

[MonikaK1]

This issue may be related to your internet connection. Connecting to the Internet is required to update TurboTax and ensuring your completed tax return is accurate and ready to file.

To check your Internet connection:

• Open your browser and go to a website that you haven't visited in a while. If you can't access the site, your connection isn't working. Contact your Internet service provider for assistance
• Set up your firewall software so TurboTax can download updates and state programs

Please see this help article for more information and tips to check and restore your Internet connection for using TurboTax.

You might also try restarting your device, or using a different browser. Chrome generally works well.

If you still need assistance, try the troubleshooting steps in this TurboTax help article.

If the problem persists, I recommend that you contact TurboTax Support for assistance.

[dutchbob]

Update: 

Had the same problem. I switched to using a different computer and it worked

[MonikaK1]

Check your Internet connection. Logging out of TurboTax and back in, changing browsers (Chrome generally works well), or clearing your cache and cookies often helps. 

Try the troubleshooting steps in this TurboTax help article.

If, after following the steps. you are still having trouble moving on to make a payment, you can contact TurboTax Support for assistance.

You can also opt to make a payment directly on the IRS website.

If you made an additional payment before filing the return, enter the payment in the Federal section under Deductions and Credits, Additional Payments under Estimated Tax Payments. Once you have entered all of your payments in the Federal section, then revisit the Form 2210.

In TurboTax Online:

1. Go to Deductions & Credits
2. Select Estimated Tax Payments
3. Click Start or Revisit next to Federal estimated taxes for 2024
4. Scroll down to Additional Payments
5. Enter the Date Paid and Amount Paid

@dutchbob 

[dutchbob]

I switched to a different computer and it worked