turbotax icon
cancel
Showing results for 
Search instead for 
Did you mean: 
turbotax icon
cancel
Showing results for 
Search instead for 
Did you mean: 
turbotax icon
cancel
Showing results for 
Search instead for 
Did you mean: 
turbotax icon
cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements
Close icon
Do you have a TurboTax Online account?

We'll help you get started or pick up where you left off.

Am I effected with the account mix ups?

 
Connect with an expert
x
Do you have an Intuit account?

Do you have an Intuit account?

You'll need to sign in or create an account to connect with an expert.

3 Replies

Am I effected with the account mix ups?

We can't tell you that, we don't have access to your private information. 

 

What does the IRS "get my payment" web site say?

https://www.irs.gov/coronavirus/get-my-payment

 

If the IRS site says "not available", you will claim the payment on your tax return and it will be added to your refund.

 

There may be many reasons why the IRS says "not available."  The one making the most noise right now affects tax customers who used refund transfer services to have their tax prep fees deducted from their refund.  But there may be other reasons that the IRS can't process payments.  The IRS is not saying much. 

Am I effected with the account mix ups?

It says there isn’t enough information and also that I may not be eligible for payment

Am I effected with the account mix ups?


@opie1canopie812 wrote:

It says there isn’t enough information and also that I may not be eligible for payment


Unfortunately, we can't tell you more than that.  And it doesn't really matter if the problem was caused by the account mixup or something else.  You can claim the payment as a credit on your tax return and it will be added to your refund.  (This part of the program is not updated for round 2 of the stimulus but it will be before e-filing opens.)

message box icon

Get more help

Ask questions and learn more about your taxes and finances.

Post your Question
Manage cookies