Get your taxes done using TurboTax


@opie1canopie812 wrote:

It says there isn’t enough information and also that I may not be eligible for payment


Unfortunately, we can't tell you more than that.  And it doesn't really matter if the problem was caused by the account mixup or something else.  You can claim the payment as a credit on your tax return and it will be added to your refund.  (This part of the program is not updated for round 2 of the stimulus but it will be before e-filing opens.)