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RE: ADDITIONAL FEES CHARGED AND WHY?

I did my extension taxes on 10/15/2025 and I want to know why I was charged an additional 65.00 dollars plus tax. This is not the first time this happened but the first time I reported this. Turbo tax was sued before for falsely advertising their products some years ago and I see they are still falsely advertising their products and charging customers more money when they file. I will be reporting this because I did not use their FREE software like I did some years ago and at the end of that year, they took 95.00 dollars from my checking account, and the software was indicated as FREE. I purchased this for $79.99 plus tax and had to pay additional money of 65.00 plus tax taken from my refund. I guess they will be sued again but you never get the total refund when in a CLASS ACTION lawsuit. At any rate, this is not over, and I am so tired of buying my Turbo Tax Software from Amazon and must pay additional money to file. This is not right, and this is not OVER! I want my 65.00 dollars plus tax back NOW!

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1 Reply

RE: ADDITIONAL FEES CHARGED AND WHY?

Did you use the desktop download and did you e-file a state return?   If you e-filed a state return using desktop software there is a $25 state e-file fee; if you chose to pay that $25 fee by having the fee deducted from your federal refund instead of paying the fee upfront using a debit or credit card, then you agreed to pay the extra $40 "refund processing fee" to the third party bank that will receive your refund, take out the fee, and send the rest of the refund to you.    In order to avoid the $25 state e-file fee when you use desktop, you can print and mail the state instead.

**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**

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