Question and a possible solution for Navy Federal Credit Union 1099-INT

[M1WV]

1099-INT from Navy Federal Credit Union when scanned into the return gave error messages and required a city, then street, then zip code.  This was information for the Schedule B.  It was requested in individual questions in TurboTax.

Noticed that no Payer number was on the 1099-INT and no address but after scanning the 1099-INT a state was entered and could not be removed.

[SteamTrain]

@M1WV 

As I indicated in your other post ...DO NOT scan in a Picture or a PDF....too many errors by the AI that "interprets" it

1)  Delete that 1099-INT entirely!

2)  Then proceed to enter/type it in manually.  No address is required, no address is asked for.

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Do not scan in, or "upload" any other tax documents as pictures or PDFs.  If the financial provider does not offer a direct import from their computers...then type in each document manually.

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Or.... Customer Support for anyone not using the "Free" edition:

How do I contact TurboTax?

[M1WV · Accepted solution]

The issue: When the 1099-INT was scanned into TurboTax, somewhere the coding(?) read the state as MI (or MT as they read on their screen.) 

They deleted and reentered, manually and the problem was resolved.

The error was generated from the Schedule B.  Manual entry did not require the address and no error message because there was a state into imprinted into the Schedule B, looking for other address information to match.