Purchased turbotax Home and Business at costco, MacOS is outdated and I cannot load the latest update computer is too old. Can I file online without having to pay again?

skburlesontx · ‎June 3, 2019

Purchased TT Business and Home from COSTCO a few days ago.

My MAC OS is OS X. It cannot the upgraded to OS XI which is req'd for Turbo Tax 2017.

Now, I need to file online...my only option. Cant run out and buy a new computer, today!

Can't afford to pay again for filing online, either..

Can I provide proof of purchase or something to avoid a second disbursement?

MichelleLO · ‎June 3, 2019

Please reach out to one of our Customer Support Specialists for assistance with CD/Download purchase.

The below FAQ contains instructions on how to reach the right department for your situation or question:

**Say "Thanks" by clicking the thumb icon in a post
**Mark the post that answers your question by clicking on "Mark as Best Answer"

MichelleLO · ‎June 3, 2019

Please reach out to one of our Customer Support Specialists for assistance with CD/Download purchase.

The below FAQ contains instructions on how to reach the right department for your situation or question:

**Say "Thanks" by clicking the thumb icon in a post
**Mark the post that answers your question by clicking on "Mark as Best Answer"

Do you have an Intuit account?