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Purchased the wrong version

I purchased the download version but want the cloud version.

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Purchased the wrong version

Go to this TurboTax website to request a refund for the software purchased from TurboTax - https://support.turbotax.intuit.com/forms/refund-request.jsp

TurboTax online editions - https://turbotax.intuit.com/personal-taxes/online/

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