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kjimenez1991
New Member

Purchased Premier from Costco. Includes state return but not state e-file. Before I file, it says I owe 19.99. As I continue, it tells me I owe 39.99. How do I fix this?

Payment goes from 19.99 to 39.99???

1 Best answer

Accepted Solutions
VolvoGirl
Level 15

Purchased Premier from Costco. Includes state return but not state e-file. Before I file, it says I owe 19.99. As I continue, it tells me I owe 39.99. How do I fix this?

First of all about the 19.99 fee.  There is a lot of confusion about this. For the Desktop version it's a free download of one state PROGRAM, not returns filed. You can prepare unlimited federal and unlimited state returns. Some people need to file in more than one state so they have to buy another state program. You can print and mail the state for free or each state (including the first one) is 19.99 or 24.99 to efile. If you buy the cd at the store the Basic version does not include the state.  And Deluxe is available both with and without the state.  Because some states don't have an income tax.

Then to have the 19.99 State efile fee deducted from your federal refund is an EXTRA 39.99 Refund Processing Service charge which you can avoid by paying with a credit card.  So it would be 19.99+39.99 = 59.98.  Go back through the File tab to review or change your choices.

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9 Replies
VolvoGirl
Level 15

Purchased Premier from Costco. Includes state return but not state e-file. Before I file, it says I owe 19.99. As I continue, it tells me I owe 39.99. How do I fix this?

First of all about the 19.99 fee.  There is a lot of confusion about this. For the Desktop version it's a free download of one state PROGRAM, not returns filed. You can prepare unlimited federal and unlimited state returns. Some people need to file in more than one state so they have to buy another state program. You can print and mail the state for free or each state (including the first one) is 19.99 or 24.99 to efile. If you buy the cd at the store the Basic version does not include the state.  And Deluxe is available both with and without the state.  Because some states don't have an income tax.

Then to have the 19.99 State efile fee deducted from your federal refund is an EXTRA 39.99 Refund Processing Service charge which you can avoid by paying with a credit card.  So it would be 19.99+39.99 = 59.98.  Go back through the File tab to review or change your choices.
kjimenez1991
New Member

Purchased Premier from Costco. Includes state return but not state e-file. Before I file, it says I owe 19.99. As I continue, it tells me I owe 39.99. How do I fix this?

VolvoGirl, thank you for the speedy reply! I understand now. I find it misleading and very inconvenient, especially after it shows 0.00 (federal) + 19.99 (state)= done. Thanks again!
kwinieck
New Member

Purchased Premier from Costco. Includes state return but not state e-file. Before I file, it says I owe 19.99. As I continue, it tells me I owe 39.99. How do I fix this?

I still don't get "or each state (including the first one) is 19.99 or 24.99 to efile". What determines whether it's 19.99 or 24.99?
VolvoGirl
Level 15

Purchased Premier from Costco. Includes state return but not state e-file. Before I file, it says I owe 19.99. As I continue, it tells me I owe 39.99. How do I fix this?

Oh,  19.99 is the early price.  It goes up to 24.99 in March.  I believe it is March 1 this year.
user212034904
New Member

Purchased Premier from Costco. Includes state return but not state e-file. Before I file, it says I owe 19.99. As I continue, it tells me I owe 39.99. How do I fix this?

Well isn't that just Dandy TurboTax!!!!
AnnoyedUser
New Member

Purchased Premier from Costco. Includes state return but not state e-file. Before I file, it says I owe 19.99. As I continue, it tells me I owe 39.99. How do I fix this?

I was about to efile my taxes and it said 19.99 but during the payment process it changed it to 24.99 why not just say the correct price before you get to the payment screen, when it is clearly and repeatedly saying 19.99, I am doing my first efile by the way, not multiple
akm1227
New Member

Purchased Premier from Costco. Includes state return but not state e-file. Before I file, it says I owe 19.99. As I continue, it tells me I owe 39.99. How do I fix this?

I'm now filing my 2019 return in 2020 and the same is happening.  In TurboTax it says the fee is 19.99 but when go through the payment processing it shows the amount I'll be charged is 24.99.  It is confusing when you see one amount in the app and a different amount in payment processing.

ryancshr
New Member

Purchased Premier from Costco. Includes state return but not state e-file. Before I file, it says I owe 19.99. As I continue, it tells me I owe 39.99. How do I fix this?

Hi, I was given a price of $19.99 to e-file but then it charged my card $24.99.  How do I get my $5 back?

VolvoGirl
Level 15

Purchased Premier from Costco. Includes state return but not state e-file. Before I file, it says I owe 19.99. As I continue, it tells me I owe 39.99. How do I fix this?

There is always a price increase in March. The early discounted prices expired on March 1. The state efile fee went from 19.99 to 24.99 every year.

 

There is a delay in the Desktop program from when the prices increases on March 1 until the program update comes out the next Thursday. It will show the old prices so be sure to update your program, go up to Online- Check for Updates.

 

Box says Federal Returns & Federal E-File plus State returns. It does not say state efiling is included. It also says on the back on my CD case in the chart comparing the versions - 1 state product via download (print free or efile for $19.99 each) prices subject to change without notice.

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