turbotax icon
cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements
Close icon
Do you have a TurboTax Online account?

We'll help you get started or pick up where you left off.

Program freezes when trying to do fix to an entry

Imported stock sale information missing acquisition date. When trying to fix this error in "Review" the entire TurboTax program freezes, with just the blue wheel turning. Using the Self-Employed version.
x
Do you have an Intuit account?

Do you have an Intuit account?

You'll need to sign in or create an account to connect with an expert.

1 Reply
CarissaM
Expert Alumni

Program freezes when trying to do fix to an entry

Please clear the cookies and cache on your web browser. Also please ensure the browser is up to date. 

 

If after doing all the above the same issue is occurring, please click here to contact customer support. 

**Say "Thanks" by clicking the thumb icon in a post
**Mark the post that answers your question by clicking on "Mark as Best Answer"

Unlock tailored help options in your account.

message box icon

Get more help

Ask questions and learn more about your taxes and finances.

Post your Question