Problem with Home and Business version

[adhcalypso]

The software version I used (Home and Business) DID NOT automatically include the $6,000 senior deduction benefit and form 1-A on my final copy. Unfortunately, I trusted that I might be wrong and that TurboTax was right, and I went ahead and submitted my returns for both State and Federal costing me a $503 payment to Federal.

Only after the fact did i do further research and realize that the software had made an error. (I had checked the box for being born before 1961)

Customer support told me that after my returns has been submitted and accepted, the only way for me to submit an amended return to add a completed Form 1-A and get the additional $6,000 senior deduction was to work through the IRS website directly.

Needles to say, this stinks and I feel like if this is in fact TurboTax's error, then they should correct this mistake for me without me having to submit a correction to the IRS,

[CatinaT1]

Here is a link for the TurboTax Audit Support Center.

Just in case, How to submit documentation for accuracy guarantee claims.

[adhcalypso]

Thank you. I've submitted my amended return directly to the IRS. It is likely to take 8 weeks or so for me to get a response. So guess I will see what happens.