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print not working, and e-file also not working

I've already paid my fees. I tried e-filing, and get the message:notwork.png

I try to at least view my return, so I could perhaps print it, nothing.

noprint.png

Is this going to be fixed? How temporary is this issue? It seems like it's been this way for days on end. I already paid my fees, plus I owe a ton in federal taxes. Can I at least get a refund if the solution isn't found? Refund policy seems strange.

 

I called customer service, and they just directed me to the support site because they couldn't fix the issue either.

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2 Replies
Cass0317
Intuit Alumni

print not working, and e-file also not working

Please see the TurboTax FAQ's below for assistance with a transmission error and directions on how to print before filing:

print not working, and e-file also not working

Printing before filing didn't work either. So I can't even mail anything in currently either. Same error message as the second one posted in the original post.

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