turbotax icon
cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements
Close icon
Do you have a TurboTax Online account?

We'll help you get started or pick up where you left off.

Premier won't update or download state

Please forgive me if this isn't the right place to ask about this.  I finished my 2020 Federal taxes in Premier (on a Win 10 laptop).  The program worked fine up to there, but now it won't update and I can't download/install the 2 state programs I need.  The updater just sits there, claiming another program is downloading or installing something.  I know that's not the case.  I tried rebooting, clean booting, and even checking in MSConfig to assure the update service is enabled.  Nothing works.  Can anyone help?

x
Do you have an Intuit account?

Do you have an Intuit account?

You'll need to sign in or create an account to connect with an expert.

1 Reply
SForrestLO
Expert Alumni

Premier won't update or download state

Please see this Troubleshoot TurboTax for Windows updating issues.

 

Updating Issues

**Say "Thanks" by clicking the thumb icon in a post
**Mark the post that answers your question by clicking on "Mark as Best Answer"

Unlock tailored help options in your account.

message box icon

Get more help

Ask questions and learn more about your taxes and finances.

Post your Question