Please see below for troubleshooting this particul...
Sign Up

Why sign in to the Community?

  • Submit a question
  • Check your notifications
or and start working on your taxes
Announcements
TurboTax has you covered during Covid. Get the latest stimulus info here.
cancel
Showing results for 
Search instead for 
Did you mean: 
mahalloran
New Member

My cards are not getting authorized and I am trying to pay for the services so I can file. Any ideas?

 
4 Replies
GOBUCKSGO
New Member

My cards are not getting authorized and I am trying to pay for the services so I can file. Any ideas?

how do I get back to the page to update my credit card information?
HeatherPLO
Employee TurboTax Specialist

My cards are not getting authorized and I am trying to pay for the services so I can file. Any ideas?

Click on the "File" tab. Continue until you get to the screen asking how you would like your refund, once on this screen select "direct deposit", and continue with the below steps:

Ensure the box underneath the account info stating I want my refund deposited into this account is unchecked.
Scroll down and click Continue.
A page will display that says, Let's get your bank account info.
**Say "Thanks" by clicking the thumb icon in a post
**Mark the post that answers your question by clicking on "Mark as Best Answer"
GOBUCKSGO
New Member

My cards are not getting authorized and I am trying to pay for the services so I can file. Any ideas?

where is the file tab?  How do I get to that?  Can you attach a screen shot?
HeatherPLO
Employee TurboTax Specialist

My cards are not getting authorized and I am trying to pay for the services so I can file. Any ideas?

Please see below for troubleshooting this particular issue:

https://ttlc.intuit.com/replies/4194663

**Say "Thanks" by clicking the thumb icon in a post
**Mark the post that answers your question by clicking on "Mark as Best Answer"
Dynamic AdsDynamic Ads
v
Privacy Settings