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This appears to be the only post ever by user @pcjgooch .
https://ttlc.intuit.com/community/user/viewprofilepage/user-id/399356
This is the only question that shows up under this username. They either didn't go though or you used another username.
Try asking again. Or it looks like you have the LIVE feature where you can talk to a CPA. Don't know if they are open on the weekend.
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