E-filed my fed return but not state. Paid for state return (says when I exit TT but keep getting error when trying that SS# already used. How efile my state return?

[grandpamcgrath62]

As I paid for state $26 how efile just state return

[DanaB]

Please make sure that your federal return has been accepted before trying to e-file your state. You can check your e-file status using the e-file status lookup tool. Please see this FAQ on how to e-file your state after your federal return:

https://ttlc.intuit.com/replies/5269973

[BobHills]

i efiled the fed, got turbo tax accepted notice.  every says i efiled in turbo tax until i try to efile state.  there's a disconnect within turbotax.  1 part says fed is accepted ,congrats etc, the other says i haven't  efiled fed yet and won't let me efile state. long time user of turbo tax.  was ready to simply efile NY in 3 minutes time but now i'm searching for help for hours. 

[EbonyA]

Please use the e-file status tool provided in the thread above to check your accurate status for the e-filing of your federal return. I would also suggest to clear your browser's cache and delete the cookies and then attempt to file the state return. If you are still experiencing issues at that point, you may reach out to Customer Support via phone - contact details can be found here.