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Please, help me with my turbotax 2014 & 2015 downloads that will not open on my Mac Pc? Or can I get the CD's, they worked in the past?

 
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Please, help me with my turbotax 2014 & 2015 downloads that will not open on my Mac Pc? Or can I get the CD's, they worked in the past?

See above discussion.

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13 Replies

Please, help me with my turbotax 2014 & 2015 downloads that will not open on my Mac Pc? Or can I get the CD's, they worked in the past?

You shouldn't need CDs.  You can probably correct this situation.   If it's not solved with the info below, we can get a Mac user to assist you.

What happens when you try?   What do you mean by "download won't open"?  Do you mean that nothing happens when you double-click the installation file?    Or do you mean that you installed the program OK, but nothing happens when you try to launch the program?  Does the TurboTax checkmark icon bounce in the system tray  a few times and disappears?

Is this how you tried to install?
<a rel="nofollow" target="_blank" href="https://ttlc.intuit.com/questions/1901272-how-do-i-install-the-turbotax-software-for-mac">https://tt...>
After installing, empty the Trash, and restart your computer.
Launch TurboTax and let it autoupdate.

Or is this your issue?  It looks like you are using OS X 10.9.5.   When trying to open TurboTax after installation, does the TurboTax "checkmark" icon bounce a few times before disappearing from the system tray?  i.e., are you experiencing the problem addressed in the FAQ below?  If so, try the steps in the first half of the solution to temporarily adjust your security settings.   Once your programs are working, you can restore the security settings.
<a rel="nofollow" target="_blank" href="https://ttlc.intuit.com/questions/2899293-turbotax-for-mac-icon-disappears-when-attempting-to-launch...>
rjs
Level 15
Level 15

Please, help me with my turbotax 2014 &amp; 2015 downloads that will not open on my Mac Pc? Or can I get the CD's, they worked in the past?

Did you buy Mac downloads, or did you buy Windows downloads by mistake? The CDs work for both Mac and Windows, but there are different downloads for Mac and Windows. When you buy a download, you have to select the download for the Mac.
Carl
Level 15

Please, help me with my turbotax 2014 &amp; 2015 downloads that will not open on my Mac Pc? Or can I get the CD's, they worked in the past?

Glad you guys got this. I've never heard of a MAC PC. Either it's a MAC or it's a PC. 🙂

Please, help me with my turbotax 2014 &amp; 2015 downloads that will not open on my Mac Pc? Or can I get the CD's, they worked in the past?

Yes I have a MAC and the ALIEN  PC

Please, help me with my turbotax 2014 &amp; 2015 downloads that will not open on my Mac Pc? Or can I get the CD's, they worked in the past?

Yes I have a MAC and an ALIEN  PC

Please, help me with my turbotax 2014 &amp; 2015 downloads that will not open on my Mac Pc? Or can I get the CD's, they worked in the past?

Yes, I actually purchased the MAC versions for TurboTax 2014 and 2015.

Please, help me with my turbotax 2014 &amp; 2015 downloads that will not open on my Mac Pc? Or can I get the CD's, they worked in the past?

As for as the checkmark, the Icon ... the only ones on the bar (bottom of screen are for TurboTax 2012 and 2013. When I double click on the ICON for 2014, it tells me to drag TurboTax to Applications. I do that but when i go to applications TurboTax 2014 is not there and no 2012 & 2013 aren't their either.

Please, help me with my turbotax 2014 &amp; 2015 downloads that will not open on my Mac Pc? Or can I get the CD's, they worked in the past?

Do you mean that nothing happens when you double-click the installation file?   Right! Nothing happen. i'll try it again.

Please, help me with my turbotax 2014 &amp; 2015 downloads that will not open on my Mac Pc? Or can I get the CD's, they worked in the past?

Oh, “THANK YOU” so much. I retried the drag directly into APPLICATION, the icon bounced on the bar AND it’s OPEN  Thank you! I’ll do the same with 2015.

Please, help me with my turbotax 2014 &amp; 2015 downloads that will not open on my Mac Pc? Or can I get the CD's, they worked in the past?

You're welcome.  Good luck.

Please, help me with my turbotax 2014 &amp; 2015 downloads that will not open on my Mac Pc? Or can I get the CD's, they worked in the past?

See above discussion.

Please, help me with my turbotax 2014 &amp; 2015 downloads that will not open on my Mac Pc? Or can I get the CD's, they worked in the past?

I need help printing my 2014 tax and Georgia tax returns.

 

 

Please, help me with my turbotax 2014 &amp; 2015 downloads that will not open on my Mac Pc? Or can I get the CD's, they worked in the past?

I can't find them and therefore can't print them.

 

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