I thought my order came with a CD. I have not received it and the order was charged to my AMEX on 11/9/16. Has the CD been shipped?

rchenok · ‎June 6, 2019

Has my CD been lost in the mail? Payment was processed on 11/9/16 but CD has not been received.

Trevar · ‎June 6, 2019

Please contact Product Support to have a new CD sent out or a download sent to you. Please have all of the billing information available.

If you're using the TurboTax CD/Download software or can't sign into your TurboTax account, click here to contact us. Ask your question, click Continue, and follow our onscreen instructions.

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Trevar · ‎June 6, 2019

Please contact Product Support to have a new CD sent out or a download sent to you. Please have all of the billing information available.

If you're using the TurboTax CD/Download software or can't sign into your TurboTax account, click here to contact us. Ask your question, click Continue, and follow our onscreen instructions.

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I thought my order came with a CD. I have not received it and the order was charged to my AMEX on 11/9/16. Has the CD been shipped?