I can't get access to my 2017 turbo tax return to get my AGI to file. How do I get to my old account? How do I recover my old user name and password?

[JakailaLO]

Please click the link below for account recovery:  https://ttlc.intuit.com/replies/3302318

If still no luck after running that on your phone number and each email address you have, then run the tool yet again, but this time choose the small blue link that says "Try something else", and it will look you up by SSN and other parameters.

If you still can't access your account after all that, here's how to phone TurboTax Support for real-time assistance during business hours:

FAQ:  How do I contact TurboTax? https://ttlc.intuit.com/replies/3300041