PFL income is being counted twice

[tanyaclick]

When I enter my PFL income it is counting it twice as taxable income.

I have deleted it and reentered it and it continues to show up under both: other income and 1099-G unemployment and PFL.

When I go into "other income" 1099-G - I select NO and so it is not saving it there or anywhere else. 

Please advise how to address this system glitch.

[SharonD007]

You only enter your Paid Family Leave from Form 1099-G in the Unemployment and paid family leave Section under Unemployment Government benefits on Form 1099-G.  It shouldn't be under Other Income.

Delete the entry under Other 1099-G Income. Follow the steps below to delete the information that you entered there.

1. In the Wages & Income section, scroll down to Other 1099-G Income
2. On the Government Payments Summary screen Select the trash can  next to the payment that you entered.

This should eliminate the duplicate entry.

[tanyaclick]

I did that multiple times as I mentioned in my first message. It is not entered anywhere else.

[BillM223]

On what lines of which forms of your tax return (not summaries or the like in TurboTax) is this PFL amount appearing?

Is this happening on your federal return (1040) or on a state return (which state?)?

Did you enter a W-2 as well? Did you check "Paid Family Leave" in the screens that follow entering the W-2?

Sorry it is not clear to me what you entered where and where the PFL appeared on your return.

[0x24a537r9]

Yeah, I ran into the same bug myself, and I agree—it definitely seems to be a bug. I was able to resolve it by removing my 1099-G then readding it by manually typing it (rather than uploading a photo).

I think the bug might've been caused by the photo-scanning because my California 1099-G had a table A (for unemployment compensation, which was $0.00 for me) and a table B (for unemployment compensation and paid family leave, which was the expected amount). Only one had an amount, but I think the OCR misinterpreted the two "box 1" values as the latter value, leading it to effectively double the paid family leave compensation.

This is a pretty dangerous bug, since it could easily cost a ton of new parents thousands of dollars if they're not paying super keen attention to the last page of the federal returns summary, since it doesn't show as doubled in the "Here's your 1099-G info" section.

[tanyaclick · Accepted solution]

I did enter it manually. 

And I did check the PFL box. 

Unfortunately I don't have time to keep troubleshooting it so I switched to freetaxusa.com which is a company recommended by the IRS.

It was free, easier to deal with, more accurate, less redundant AND I got a bigger refund. 

[userRobTT123]

I had same issue. I took a photo of the 1099-G and it was entered on 2 different lines of the schedule. Once in the correct place (line 7) and once in the incorrect place (line 8z) as RTAA payment. This bug on turbo tax side effectively caused my tax due on PFL to double and also increased my state (CA) tax. 

Although I contacted support, they did not have a specific solution documented, so the solution @0x24a537r9 posted ended up working for me (thank you). I originally used the upload via photo. Once I removed the original entry (deleted that uploaded document, revisited paid family leave section and selected no I didn't receive paid family leave, deleted the previous entry for paid family leave) and reentered it all manually, it was fine and only listed once. Fed and state tax due went down 

I agree that this is a bug and a especially dangerous for first time parent who may not be combing through the actual 1040 for errors before filing. It also didn't seem to be on turbo taxes radar. 

[MonikaK1]

Thank you for posting your outcome. I am reporting the issue with uploading a photo of a California 1099-G for further review.

@tanyaclick 

@userRobTT123 

@0x24a537r9