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Level 2
February 2, 2026
Question

Payment option

  • February 2, 2026
  • 1 reply
  • 28 views

I’ve been trying for over a week to try to file and spoke to multiple reps and googled every question to get an answer from TurboTax as to why I still can’t use that option to pay with my refund and I have enough to cover the fees and I have gone over all my tax forms and even started over the filing process and still got the same notice saying I am not eligible to use this option with no explanation and every rep I have spoken to say it’s a glitch and going through this page trying to find answers I see the same response from a supposedly tax expert but no explanation to why it’s not letting me pay with my refund and I have been using this service for over 10 yrs. And no the fees are not $40-$45 it’s almost $200 in fees, turbo tax is a liar.

    1 reply

    Level 15
    February 2, 2026

    The "refund processing" fee is $40.   The other fees you see are for using the software.  

     

    You can avoid the $40 extra fee by paying the software fees before you e-file using a credit or debit card.

     

    How can I see my TurboTax  fees? 

    https://ttlc.intuit.com/turbotax-support/en-us/help-article/intuit-account-billing/review-fees-turbotax-online/L1XnIzgzg_US_en_US?uid=m682vq7k

     

    If your TurboTax fees are higher than expected, you can reduce them by removing add-ons     (BEFORE you e-file) :

     

    **Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**
    kissmyAuthor
    Level 2
    February 2, 2026

    Your response and information provided isn’t what I’m asking about I want to know why the issue hasn’t been fixed.