Payment Error: can't process billing information, therefore, unable to pay or file.

[edwinjr33]

"Error
Oops. We’re having a little trouble processing your billing information. Please select "contact us" from the help panel to speak with an expert to assist you"

Then they put me on hold for hours.. call me.. then there's no one on the other end of the line after I say "hello" for several minutes.. then they hang up.

[AkinaLO]

Here's an article that will show you how to contact support directly.

What is the TurboTax phone number?

[richardaparkerii]

what do I do now?

[DoninGA]

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@richardaparkerii wrote:

what do I do now?

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Contact TurboTax support for assistance.

Use this website to contact TurboTax support during business hours - https://support.turbotax.intuit.com/contact/

Or -

Support can also be reached by messaging them on these pages https://www.facebook.com/turbotax/ and https://twitter.com/TeamTurboTax