I can’t pay for Turbotax because the website requires a USA address and that your debit or credit cards have a US address. But the tax forms allow a foreign address and calculates the foreign exclusion. This is a bug in your design. How can you not allow foreign addressed to pay? Do you think all Americans live in America? It makes your system completely useless for expats.
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TurboTax does not allow you to pay by a foreign credit card due to US banking requirements. This is not a bug.
Tax Expert @ToddL99 says:
“US banks require the card's billing address in order to validate on-line charges, and the databases they use for this purpose do not include foreign addresses (too many possible formats).
“Also, a great deal of on-line credit card fraud emanates from foreign countries; requiring a valid US billing address reduces the chance that someone overseas is stealing your card number.”
No U.S. Credit Card. Unable to Buy TurboTax
IRS regulations require a US bank account to receive your tax refund, and you'll need a US bank account (or credit/debit card with a US billing address) if paying additional federal taxes owed.
Free products like TurboTax Free Edition and TurboTax Easy Extension require a U.S. or APO/FPO/DPO address upon registration.
Can I e-file with a foreign address?
Not true. I’ve received my refund into my Wells Fargo account with foreign address. As to their being fraud that’s opinion, not IRS regulation.
@ErnieS0 comment. I borrowed my brothers credit card to pay. He is in USA. I request that you follow up with Intuit support. Certainly there are thousands of expats in same situation as me.
Like I said, what that other person said is opinion. Your management needs to be made aware that there is a problem in your system where you can enter a foreign address but not pay with a foreign credit card. I believe that is a mistake.
My card is a US-based, Navy Federal Credit Union, but I have a foreign billing address that is not accepted. Is there no way to allow ex-pats to pay for their taxes without having to use workarounds? Makes wanting to do the right thing difficult.
This is not true. US credit cards do not need a US billing address to verify address. I have US credit cards with my foreign address that I use all over the world and have done for years. I buy from Amazon US website and use it all over the US so it’s not a US businesses issue either. TurboTax even would accept this set up fifteen years ago when I was efiling from abroad.
Why do people who don't live overseas try to answer questions raised by people living overseas. Guessing is not helpful. I repeat, you cannot pay taxes with a USA credit card with a foreign address. It's not helpful to have someone quess. What is helpful is for an Intuit employee to answer.
It even says it on the screen:
Good news! Now you can e-file from a foreign address. Just make sure to pay for TurboTax with a U.S. credit card.
Like many stateside merchants, we require a U.S. billing address to pay for TurboTax if using a credit or debit card.
This is a common problem for me, as well, and I imagine 1000's of others. It is a bit shocking to see that Intuit, once a very customer centric company, does not monitor or reply to this community chat. There are requests going back years to support non-US mailing addresses as often supported by other US financial institutions - the reality is that many Americans live overseas, receive their mail overseas, and obviously maintain accounts in US-based institutions that address the security needs that Intuit claims to have.
Intuit, please wake up and respond to our requests to support clients with non-US mailing addresses for payment by U.S. financial institution issued credit cards. Please get with it!
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