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Paying for turbo tax with foreign address

I can’t pay for Turbotax because the website requires a USA address and that your debit or credit cards have a US address. But the tax forms allow a foreign address and calculates the foreign exclusion. This is a bug in your design. How can you not allow foreign addressed to pay? Do you think all Americans live in America? It makes your system completely useless for expats.

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7 Replies
ErnieS0
Expert Alumni

Paying for turbo tax with foreign address

TurboTax does not allow you to pay by a foreign credit card due to US banking requirements. This is not a bug.

 

Tax Expert @ToddL99 says:

 

“US banks require the card's billing address in order to validate on-line charges, and the databases they use for this purpose do not include foreign addresses (too many possible formats). 

 

“Also, a great deal of on-line credit card fraud emanates from foreign countries; requiring a valid US billing address reduces the chance that someone overseas is stealing your card number.”

 

No U.S. Credit Card. Unable to Buy TurboTax

 

IRS regulations require a US bank account to receive your tax refund, and you'll need a US bank account (or credit/debit card with a US billing address) if paying additional federal taxes owed.

 

Free products like TurboTax Free Edition and TurboTax Easy Extension require a U.S. or APO/FPO/DPO address upon registration.

 

Can I e-file with a foreign address?

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Paying for turbo tax with foreign address

Not true. I’ve received my refund into my Wells Fargo account with foreign address. As to their being fraud that’s opinion, not IRS regulation.

Paying for turbo tax with foreign address

@ErnieS0 comment.  I borrowed my brothers credit card to pay.  He is in USA.  I request that you follow up with Intuit support.  Certainly there are thousands of expats in same situation as me.

 

Like I said, what that other person said is opinion. Your management needs to be made aware that there is a problem in your system where you can enter a foreign address but not pay with a foreign credit card.  I believe that is a mistake.

Paying for turbo tax with foreign address

My card is a US-based, Navy Federal  Credit Union, but I have a foreign billing address that is not accepted.  Is there no way to allow ex-pats to pay for their taxes without having to use workarounds? Makes wanting to do the right thing difficult.  

Paying for turbo tax with foreign address

This is not true. US credit cards do not need a US billing address to verify address. I have US credit cards with my foreign address that I use all over the world and have done for years. I buy from Amazon US website and use it all over the US so it’s not a US businesses issue either. TurboTax even would accept this set up fifteen years ago when I was efiling from abroad. 

cyprus
New Member

Paying for turbo tax with foreign address

Why do people who don't live overseas try to answer questions raised by people living overseas.  Guessing is not helpful.  I repeat, you cannot pay taxes with a USA credit card with a foreign address.  It's not helpful to have someone quess.  What is helpful is for an Intuit employee to answer.

 

It even says it on the screen:

Good news! Now you can e-file from a foreign address. Just make sure to pay for TurboTax with a U.S. credit card. 

 

Like many stateside merchants, we require a U.S. billing address to pay for TurboTax if using a credit or debit card.

 

https://ttlc.intuit.com/turbotax-support/en-us/help-article/electronic-filing/e-file-foreign-address...

 

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Paying for turbo tax with foreign address

This is a common problem for me, as well, and I imagine 1000's of others.  It is a bit shocking to see that Intuit, once a very customer centric company, does not monitor or reply to this community chat.  There are requests going back years to support non-US mailing addresses as often supported by other US financial institutions - the reality is that many Americans live overseas, receive their mail overseas, and obviously maintain accounts in US-based institutions that address the security needs that Intuit claims to have.

 

Intuit, please wake up and respond to our requests to support clients with non-US mailing addresses for payment by U.S. financial institution issued credit cards.  Please get with it!

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