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andrewordiway
New Member

Password reset not working, sends email, entered new password, says there is a glitch

 
1 Reply
nickd914ny
New Member

Password reset not working, sends email, entered new password, says there is a glitch

i had the same problem.  tried numerous times and got caught in loops and it even looked as if it worked twice, but never did.  it wasn't until i called 1-800 4 intuit that i was able to get in.  While the very disabled agent was trying to assist by typing numbers and characters 2 seconds at a time I attempted to sign in again.  Somewhere along the line she must have done something she didn't even know about and i was able to reset my password and continue.  Unfortunately you're going to have to call for some incantation and then the magic happens.  Breathe deeply
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